Shipping Information
At professionalpetsshop.com, we ensure fast and reliable delivery for all your pet supplies. Here’s what you need to know:
Processing Time
- Orders placed before 12PM EST ship same business day
- Weekend/holiday orders ship next business day
- You’ll receive tracking info via email
Shipping Options
- Standard Shipping (3-5 business days)
- $4.99 (Free on orders over $49)
- Expedited Shipping (2-3 business days)
- $9.99
- Overnight Shipping (1 business day)
- $14.99 (Order by 11AM EST)
Delivery Areas
- Contiguous U.S. (all 48 states)
- Alaska & Hawaii (additional charges apply)
- No international shipping currently
Special Items
- Oversized products (crates, furniture) may require:
- Extended processing (1-2 extra days)
- Additional shipping fees (calculated at checkout)
Order Tracking
- Track your package via link in confirmation email
- Real-time updates from our carriers
- Delivery notifications available
Shipping Restrictions
Some items cannot ship to:
- PO Boxes
- Military addresses (APO/FPO)
- Certain remote locations
Damaged/Missing Items
Report within 48 hours of delivery:
- Keep all packaging materials
- Take photos of damage
- Contact us via professionalpetsshop.com
For complete details, visit our Help Center at professionalpetsshop.com.
Delivery times are estimates – severe weather or carrier delays may occasionally occur.